Contact Hopeuptrips

You can book a ride instantly through our website or mobile app. For airport transfers, we recommend booking at least 2 hours in advance. For corporate events and special occasions, we recommend booking 24-48 hours ahead to ensure availability.

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and corporate payment solutions. For business accounts, we also offer monthly billing and invoicing options.

Yes, you can modify or cancel your reservation up to 2 hours before the scheduled pickup time without any charges. Changes within 2 hours may incur a fee depending on availability.

Yes, we provide child seats and boosters upon request at no additional charge. Please specify the age and weight of your child when booking to ensure we provide the appropriate seat.

We track all incoming flights in real-time, so we'll know about any delays. Your chauffeur will adjust the pickup time accordingly at no extra cost for delays up to 2 hours. Additional charges may apply for longer delays.

Your chauffeur will meet you at the designated pickup location holding a sign with your name. You'll also receive their name, photo, and vehicle details via SMS or email before your pickup.